Terms & Conditions
The following constitute the terms and conditions of business between us, Elite Pools & Filtration Ltd and you, the client.
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Elite Pools & Filtration Ltd must have all the relevant details of the payer of the invoice at the time of job booking.
If booking a job for a rental property, Elite Pools & Filtration Ltdwill require the details and authorization of the landlord for go ahead before any job commences or as the tenant you will accept full responsibility for the debt incurred
Elite Pools & Filtration Ltd reserve the right to refuse service.
- Price: Where a quotation has been given for work to be performed; that quote remains valid for 30 days. Your acceptance of our quotation must be confirmed in writing prior to commencement of work. We may withdraw that quotation any time before acceptance.
A payment in full for any parts over $500 will be required before installation will commence, the installation cost will be required within 7 days from the time of installation unless otherwise agreed with the Directors of Elite Pools & Filtration Ltd.
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Payment: We accept direct credit, cash, Visa and Mastercard payments.
Payment of the claimed amount is due and payable by you within 7 days following invoice. Where work is undertaken over a period exceeding one month, invoices may be issued for progress payments, covering work done and costs incurred up to the date of the invoice. If you disagree for any reason with the claimed amount, you will respond in writing before the payment is due. When arranged in advance, payments may be made on the 20th of the month following invoice.
Overdue payments shall attract interest in addition to the original invoiced amount at 2.5% compound per 30 days or part there of upon so much of the original amount as remains due until full payment is made.
The client shall pay or reimburse all costs and expenses incurred by Elite Pools & Filtration Ltd in instructing a Solicitor or Debt collection Agency to recover any amount overdue for payment. - Retention of Title: (a) Legal ownership in all goods is retained by Elite Pools & Filtration Ltd until full payment has been received.
(b) The client will be responsible for risk of any loss or damage to the goods whensoever and howsoever caused following delivery notwithstanding that title to the goods may not have been passed to the client.
(c) If any payment is overdue in whole or in part, Elite Pools & Filtration Ltd may (without prejudice to its other rights) recover or sell any goods supplied by us to the client and without further notice may enter upon the Clients premises whether itself of by its agents in order to take possession of any and remove such goods.
(d) The client will indemnify Elite Pools & Filtration Ltd or its employees or agent against any loss or damage occasioned to third parties in or arising from the repossession of the goods.
- Warranty: Manufacturer’s warranty applies where applicable.
- Elite Pools & Filtration Ltd shall not be liable for delay or failure to perform its obligations if the cause of the delay or failure is beyond its control.
- Privacy Act: You authorize us to use information collected from you and to collect information from third parties for purposes relating to assessing credit risk and performance under this agreement.
- Elite Pools & Filtration Ltd may alter these terms and conditions at any time by giving written notice of such change.
- Refunds: There are no refunds after 30 days of purchase. If any product is faulty within the 30 days we can either repair the product or replace it.